Visiting LHM

You will see some changes both at the Museum and before you arrive to help ensure the ongoing health and safety of our visitors and staff.

What to Expect

To help with physical distancing, a number of new protocols have been developed including:

• Reduced building capacity, including the main exhibition building and all historic/outbuildings.
• Visitors are required to book an appointment in advance, either by phone (519-243-2600 press 0 to reach the front desk) or through our online reservation system.

• If visitors do not have an appointment, they will only be accommodated as space and time allow.
• Reduced hours of operation:  11:00 a.m. - 4:00 p.m. Wednesdays, Fridays, Saturdays, and extended hours Thursdays from 11:00 a.m. - 8:30 p.m.
• Managed visitor flow through one way traffic and use of directional arrows.
• Visitors are asked to respect physical distancing by maintaining 2 metres distance from others at all times while visiting.
• Upon booking an appointment, all visitors will be asked to self-monitor symptoms before entering the facility, and must visit at another time if feeling unwell.

New Provincial and local By-laws and requirements must be followed including:

• Recording each visitor’s name and contact information to support effective contact tracing, if ever required by Lambton Public Health (LPH).  This information will be securely stored and only released to LPH in the event of a diagnosis of a COVID-19 case at the Museum.
• Wearing a face mask is required under Province of Ontario Order O. Reg. 520/21.

• All cultural services staff will also be required to wear a mask in areas accessible to the public.